CA Solutions Out-sourcing EITM and ITSM
  • Significant reduction of maintenance costs
  • Lowered risks and increased predictability
  • Timely release of programs and enhancements
  • Full portfolio optimization
  • Cost variability for cyclical businesses
  • Ongoing alignment with industry trends
  • Application Outsourcing for Service Desk, CA SCM, ITCM (formerly DSM) Spectrum, eHealth, CA Workflow, Service Catalog and Business Objects
  • CA Technology Centers of Excellence in Victoria, BC providing 365x24x7 - L1 to L3 support
At PureSCM, we understand just how much of your IT budget is being allocated towards maintaining applications. According to a leading market research firm, "keeping the lights on" takes up to a whopping 80 percent of IT budgets. We also understand the logistical challenges involved in supporting technology and software.

That's why our Application Management Outsourcing goes beyond merely managing and optimizing overgrown applications. Our portfolio-based, consultative approach takes a holistic view of technology, information architecture, people, and services. We first understand your business domain, technology roadmap, processes, and applications, then optimize and align team structures to deliver improved application support. With minimum downtime and volatility, your applications stay optimally geared to provide rapid responses to key change requests and business requests. Questioning redundancies and high-cost low business-criticality applications, PureSCM also ensures easier application maintainability.

Based on your needs and the engagement model, PureSCM can deliver 365x24x7 coverage for your CA application portfolios (EITM and ITSM). Our portfolio-based core expertise approach, combined with the depth and specificity of our processes allows unparalleled levels of customization. We can truly adapt. For more information contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it